Management is considered to be both an art and a science. Explain.
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Which is not a function of management of the following?
(a) planning
(b) staffing
(c) cooperating
(d) controlling
Define Management.
Do you think management has the characteristics of a full fledged profession?
Management is:
(a) an art
(b) a science
(c) both art and science
(d) neither
Name any two characteristics of management.
Coordination is the essence of management. Do you agree? Give reasons.
The following is not an objective of management:
(a) earning profits
(b) growth of the organisation
(c) providing employment
(d) policy making
Ritu is the manager of the northern division of a large corporate house. At what level does she work in the organisation? What are the basic functions?
''A successful enterprise has to achieve its goals effectively and efficiently.'' Explain.
Policy formulation is the function of
(a) top level managers
(b) middle level managers
(c) operational management
(d) all of the above
Why is management considered a multi-faced concept?
Management is a series of continuous interrelated functions. Comment.
Coordination is
(a) function of management
(b) the essence of management
(c) an objective of management
(d) none of the above
Discuss the basic features of management as a profession.
Principles of management are NOT
(a) Universal
(b) Flexible
(c) Absolute
(d) Behavioural
How are principles of management formed?
(a) In a laboratory
(b) By experiences of managers
(c) By experiences of customers
(d) By propagation of social scientists
The principles of management are significant because of
(a) Increase in efficiency
(b) Initiative
(c) Optimum utilisation of resources
(d) Adaption to changing technology
Henry Fayol was a
(a) Social Scientist
(b) Mining Engineer
(c) Accountant
(d) Production engineer
Which of the following statement best describes the principle of 'Division of Work'
(a) Work should be divided into small tasks
(b) Labour should be divided
(c) Resources should be divided among jobs
(d) It leads to specialisation
'She/he keeps machines, materials, tools, etc., ready for operations by concerned workers'. Whose work is described by this sentence under functional foremanship
(a) Instruction Card Clerk
(b) Repair Boss
(c) Gang Boss
(d) Route Clerk
Which of the following is NOT a Principle of management given by Taylor?
(a) Science, not rule of Thumb
(b) Functional Foremanship
(c) Maximum not restricted output
(d) Harmony not discord
How is the principle of 'Unity of Command' useful to management? Explain briefly.
Explain the Principles of Scientific management given by Taylor.
Define Scientific Management. State any three of its principles.
Explain the following Principles of management given by Fayol with examples:
(a) Unity of direction
(b) Equity
(c) Espirit de corps
(d) Order
(e) Centralisation and decentralisation
(f) Initiative
If an organisation does not provide the right place for physical and human resources in an organisation, which principle is violated? What are the consequences of it?
Explain any four points regarding significance of Principles of Management.
Management should find 'One best way' to perform a task. Which technique of Scientific management is defined in this sentence?
(a) Time Study
(b) Motion Study
(c) Fatigue Study
(d) Method Study
:
Which of the following statements best describes 'Mental Revolution'?
(a) It implies change of attitude
(b) The management and workers should not play the game of one upmanship.
(c) Both management and workers require each other.
(d) Workers should be paid more wages.
Which of the following statements is FALSE about Taylor and Fayol?
(a) Fayol was a mining engineer whereas Taylor was a mechanical engineer
(b) Fayol's principles are applicable in specialised situations whereas Taylor's principles have
universal application.
(c) Fayol's principles were formed through personal experience whereas Taylor's principles were formed through experimentation.
(d) Fayol's principles are applicable at the top level of management whereas Taylor's principles are applicable at the shop floor.
Explain the technique of 'Functional Foremanship' and the concept of 'Mental Revolution' as enunciated by Taylor.
Discuss the following techniques of Scientific Work Study:
(e) Simplification and standardisation of work.
Discuss the differences between the contributions of Taylor and Fayol.
Discuss the relevance of Taylor and Fayol's contribution in the contemporary business environment.
Which of the following does not characterise the business environment?
(a) Uncertainty
(b) Employees
(c) Relativity
(d) Complexity
Which of the following best indicates the importance of the business environment?
(a) Identification
(b) Improvement in performance
(c) Coping with rapid changes
(d) All of them
Which of the following is an example of social environment?
(a) Money supply in the economy
(b) Consumer Protection Act
(c) The constitution of the country
(d) Composition of family
Liberalisation means
(a) Integration among the economies
(b) Reduced government controls and restrictions
(c) Policy of planned disinvestment
(d) None of them
What do you understand by business environment?
How would you characterise business environment? Explain, with examples, the difference between general and specific environment.
Why it is important for business enterprises to understand their environment? Explain briefly.
Mention the various dimensions of business environment.
Explain with examples, the various dimensions of business environment.
Briefly explain the following:
(a) Liberalisation
(b) Privatisation
(c) Globalisation
What economic changes were initiated by the government under the Industrial Policy, 1991? What impact have these changes made on the business and industry?
Briefly discuss the impact of government policy changes on the business and industry.
What are the essential features of
i. Liberalisation
ii. Privatisation
iii. Globalisation
Which of the following does not explain the impact of government policy changes on business and industry?
(a) More demanding customers
(b) Increasing competition
(c) Change in agricultural prices
(d) Market orientation
What are the main points in the definition of planning?
How does planning provide direction?
Why is it that organisations are not always able to accomplish all their objectives?
What are the main features to be considered by the management while planning?
Do you think planning can work in a changing environment?
What are the steps taken by management in the planning process?
If planning involves working out details for the future, why does it not ensure success?
Is planning actually worth the huge costs involved? Explain.
Why are rules considered to be plans?
What kind of strategic decisions are taken by business organisations.
Which of the following is not an element of delegation?
(a) Accountability
(b) Authority
(c) Responsibility
(d) Informal Organisation
A network of social relationship that arise spontaneously due to interaction at work is called:
(a) Formal Organisation
(b) Informal Organisation
(c) Decentralisation
(d) Delegation
Which of the following does not follow the scalar chain?
(a) Functional structure
(b) Divisional Structure
(c) Formal organisation
(d) Informal organisation
A tall structure has a
(a) Narrow span of management
(b) Wide span of management
(c) No span of management
(d) Less levels of management
Centralisation refers to
(a) Retention of decision making authority
(b) Dispersal of decision making authority
(c) Creating divisions as profit centers
(d) Opening new centers or branches
For delegation to be effective it is necessary that responsibility be accompanied with necessary
(a) Authority
(b) Manpower
(c) Incentives
(d) Promotions
Span of management refers to
(a) Number of managers
(b) Length of term for which a manager is appointed
(c) Number of subordinates under a superior
(d) Number of members in top management
Define 'Organising'?
Why is delegation considered essential for effective organising?
What are the steps in the process of organising?
What is divisional structure? Discuss its advantages and limitations.
Discuss the elements of delegation.
Decentralisation is an optional policy. Explain why an organisation would choose to be decentralised.
What does the term 'span of management' refer to?
How does informal organisation support the formal organisation?
Under what circumstances would functional structure prove to be an appropriate choice?
Distinguish between centralisation and decentralisation.
Draw a diagram depicting a divisional structure.
Can a large sized organisation be totally centralised or decentralised? Give your opinion.
Decentralisation is extending delegation to the lowest level. Comment.
The form of organisation known for giving rise to rumours is called
(a) Centralised organisation
(b) Decentralised organisation
(c) Informal organisation
(d) Formal organisation
Grouping of activities on the basis of product lines is a part of
(a) Delegated organisation
(b) Divisional organisation
(c) Functional organisation
(d) Autonomous organisation
Grouping of activities on the basis of functions is a part of
(a) Decentralised organisation
(d) Centralised organisation
How is functional structure different from a divisional structure?
Briefly enumerate the important sources of recruitment.
Define the staffing process and the various steps involved in it?
What is meant by recruitment? How is it different from selection?
Explain the procedure for selection of employees.
Define training. How is it different from education?
What are the advantages of training to the individual and to the organisation?
Distinguish between training and development.
The staffing function is performed by every manager and not necessarily by a separate department. Explain.
Why are internal sources of recruitment considered to be more economical?
What is the importance of staffing function in today's environment?
Which of the following is not an element of direction?
(a) Motivation
(b) Communication
(c) Delegation
(d) Supervision
The motivation theory which classifies the needs in hierarchical order is developed by
(a) Fred Luthans
(b) Scott
(c) Abraham Maslow
(d) Peter F. Drucker
Which of the following is a financial incentive
(a)Promotion
(b)Stock Incentive
(c)Job Security
(d)Employee Participation
Which of the following is not an element of communication process?
(a)Decoding
(b)Communication
(c)Channel
(d)Receiver
Grapevine is
(a) Formal communication
(b) Barrier to communication
(c) Lateral communication
(d) Informal communication
Status comes under the following types of barriers
(a)Semantic barrier
(b)Organisational barrier
(c)Non semantic barrier
(d)Psychological barrier
The software company promoted by Narayana Murthy is
(a)Wipro
(b)Infosys
(c)Satyam
(d)HCL
Distinguish between leaders and managers.
Explain the principles of directing?
Define Motivation.
Explain the qualities of a good leader? Do the qualities alone ensure leadership success?
What is informal communication?
Discuss Maslow's Need Hierarchy theory of motivation.
What are semantic barriers of communication?
What are the common barriers to effective communication? Suggest measures to overcome them.
Who is a supervisor?
Explain different financial and non-financial incentives used to motivate employees of a company?
What are elements of directing?
Explain the process of motivation?
Explain the different networks of grapevine communication?
The highest level need in the need Hierarchy of Abraham Maslow:
(a)Safety Need
(b)Belongingness Need
(c)Self Actualisation Need
(d)Prestige Need
The process of converting the message into communication symbols is known as:
(a) Media
(b) Encoding
(c) Feedback
(d) Decoding
The communication network in which all subordinates under a supervisor communicate through supervisor only is:
(a)Single chain
(b)Inverted V
(c)Wheel
(d)Free flow
An efficient control system helps in
(a) Accomplishes organisational objectives
(b) Boosts employee morale
(c) Judges accuracy of standards
(d) All of the above
Controlling function of an organisation is
(a) Forward looking
(b) Backward looking
(c) Forward as well as backward looking
(d) None of the above